---
title: Video Window Admin Portal
description: "## **Overview** The Video Window Admin Portal is the centralized management platform used to configure, control, and monitor all aspects of a Video Window deployment. Accessible via a [secure web interface](http://admin.videowindow.com), it enables administrators to manage devices, users, groups, and…"
url: "https://videowindow.com/knowledge-base/administration-and-management/video-window-admin-portal/"
updated: "2026-04-15"
category: Administration and Management
---

# Video Window Admin Portal

## **Overview**

The Video Window Admin Portal is the centralized management platform used to configure, control, and monitor all aspects of a Video Window deployment. Accessible via a [secure web interface](http://admin.videowindow.com), it enables administrators to manage devices, users, groups, and system-wide settings from a single location.

Designed to support Video Window’s always-on video communication environment, the portal provides the tools required to deploy, scale, and customize immersive connections between offices and remote teams.

## Core Features & Functions

### 1. Device and Remote User Management

Administrators can register, configure, and control all Video Window devices across locations.

- Add Devices and Remote Users
- Assign Devices and Remote users to specific groups
- Configure Device identity (location, city, floor, nickname)
- Set operating hours and time zones
- Remotely restart devices and regenerate activation codes
- Control resolution and system behavior (e.g. full screen mode)

### 2. Group Configuration

Groups define how devices and users are connected within the platform. This allows admins to structure communication (e.g. by department, office, or region) while maintaining flexibility.

- Create unlimited groups to organize teams or locations
- Assign devices and remote users to specific groups
- Enable automatic connection between all devices in a group
- Configure rotation intervals between multiple active endpoints

### 3. Audio, Video & UI Controls

Admins can customize how users interact with Video Window and tailor the experience from fully interactive to simplified, kiosk-style deployments:

- Configure audio behavior (auto-join, mute controls, timers)
- Enable/disable interface elements:
  - Join audio button
  - Knock button (attention alert feature)
  - Groups switcher
- Toggle UI visibility (hide buttons, logos, self-view, etc.)
- Control layout options (tile vs normal view)

### 4. Built-in Browser & Web Content Configuration *

- Launch a built-in browser on the device
- Set predefined URLs (e.g. dashboards, intranet, social feeds)
- Restrict navigation (disable tabs, keyboard, search)
- Configure session timeouts and display modes

### 4. Digital Signage Configuration *

- Integrate with third-party signage platforms via URL
- Set inactivity timers to trigger signage
- Configure display modes (overlay, split-screen, full replacement)
- Use signage for announcements, branding, or information sharing

### 5. Scheduling & Automation

Admins can define how and when devices operate:

- Set daily operating hours (or 24/7 mode)
- Enable sleep modes
- Automate transitions to signage during inactivity
- Synchronize behaviors across devices

** If enabled on license*

All customers are provided with administrator access *(upon request)* to the Admin Portal, allowing full control over system settings. We also offer onboarding and training to help you get started.

If you don’t yet have access or would like a training session, please contact our Customer Success Team at [support@videowindow.com](mailto:support@videowindow.com)