---
title: Cisco Configuration
description: "Any Cisco Webex endpoint devices that support the web engine, include a touchscreen, and run RoomOS 11 or RoomOS 26 are compatible with Video Window. Supported devices include: - Webex Board (all generations; older models up to 540p, newer up…"
url: "https://videowindow.com/knowledge-base/hardware/cisco-configuration/"
updated: "2026-04-10"
category: Hardware
---

# Cisco Configuration

Any Cisco Webex endpoint devices that support the web engine, include a touchscreen, and run RoomOS 11 or RoomOS 26 are compatible with Video Window.

Supported devices include:

- Webex Board (all generations; older models up to 540p, newer up to 720p)
- Desk, Desk Pro, Desk Mini
- Room Bar (with touchscreen, signage mode only)
- Room Kit Mini (with touchscreen, signage mode only; older models up to 540p)

For legacy devices such as Room Kit, MX700, MX800, or SX80, contact [support@videowindow.com](mailto:support@videowindow.com)
for guidance on enabling compatibility using a connected PC.

## **Setup Guide**

Login to the [Webex Control Hub Admin Portal](https://admin.webex.com/)

- Select the device
  - Select devices on the left menu
  - Select the device from the devices list
- Enable Web Engine
  - Click on all configurations in the top right
  - Scroll to Web Engine
  - Mode - change to "on"
  - Click next
  - Click apply
- Allow automatic mic/camera access
  - At the top right click Actions > Run xCommand
  - WebEngine > MediaAccess > Add
  - Check device microphone and camera
  - Add the string without https of web.videowindow.com
  - Then execute
- Disable speaker tracking (as in a common area)
  - Click on all configurations in the top right
  - Scroll to Cameras - Speaker Track section
  - Closeup - change to "off"
  - Default behavior - change to "manual"
  - Mode - change to "off"
  - Click next
  - Click apply
- Disable Standby control
  - Click on all configurations in the top right
  - Scroll to Standby section
  - Select Control
  - Change value to "Off"
  - Click next
  - Click apply

On a Cisco Device, Video Window can be run in Kiosk mode (recommended), in Signage Mode, or as a web app.

- Use in Kiosk mode [Recommended]
  - Enable Kiosk mode
  - Click on all configurations in the top right
  - Scroll to User Interface section
  - Select Kiosk
  - Change mode to "On"
  - Add the URL web.videowindow.com (or dev-web.videowindow.com if a beta tester)
  - Click next
  - Click apply

- Use in Signage mode [Alternative option]
  - Click on all configurations in the top right
  - Scroll to Standby
  - Open Signage
  - Audio - change to "on"
  - Interaction mode - change to "Interactive"
  - Mode - change to "on"
  - Refresh Interval - change to "empty"
  - URL - add the URL web.videowindow.com

- Use as just a web app [Not Recommended]
  - Click on all Web apps in the top right
  - Click add
  - Name - Video Window
  - URL - add the URL web.videowindow.com
  - Click Add

## How to Clear Cache

- At the top right click Actions > Run xCommand
- WebEngine > DeleteStorage
- All