Concentrate – Enhancing Hybrid Collaboration with Video Window – Hong Kong to Auckland.

“We weren’t sure it would offer more than Zoom or Teams, but it’s made a real difference in how connected our teams feel. Plus, I love seeing the weather back home through the other office’s window!”

~ Director, Concentrate

CLIENT OVERVIEW

Name: Concentrate
Industry: B2B Tech Marketing
Headquarters: Christchurch, New Zealand
Team Structure: Hybrid, with overseas
remote office
Office Locations: New Zealand | Hong Kong | Australia

CHALLENGE

Maintaining real-time connection and a strong
team culture across hybrid offices in New
Zealand, Hong Kong, and Australia was
essential.
As a digital marketing agency supporting B2B
tech clients, their team relies on fast-paced
collaboration and spontaneous idea sharing to
thrive

Key Challenges:

  • Disconnected Remote Teams.
  • Over-Reliance on Scheduled Meetings.
  • Lack of Spontaneous, Real-Time Collaboration.

SOLUTION

Concentrate adopted Video Window, an
always-on video conferencing portal, to create
a virtual “open door” between remote and HQ
offices.

Video Window provided:

  • Persistent, always-on video portals in each office.
  • A hassle-free, intuitive user experience.
  • High reliability even across remote and hybrid environments.

Unlike other video tools, Video Window gave us a true ‘always-on’ connection —an open, live window both ways. It was exactly what our team needed.”
~ Director, Concentrate

Impact & Results

  • Effortless Adoption.
  • Strengthened Team Culture.
  • Enhanced Operational Efficiency.

Favorite Features

  • Always-On Video Conferencing.
  • No logins or scheduling needed.
  • Real-Time Team Presence.

Hardware System

  • Microsoft Surface i7 PC.

“The continuous 24/7 connection has been a game changer.”

~ Director, Concentrate