Create always-on human-operated video kiosks

Human first

always human-greeted, not a button on a screen

Full operator control

Operator console with live feeds from every kiosk

Any hardware

Deploy on iPad, Android tablet, Neat Frame, or larger touch screens — with accessories and peripherals

Video Window Kiosk is a purpose-built platform for virtual front desks, virtual receptions, remote IT helpdesks, control rooms and retail/transport environments, designed to feel like a real human service point.

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A kiosk experience designed for real-world spaces

Video Window Kiosk combines always-on live video, a kiosk-first UI, and a dedicated operator console so teams can support multiple sites efficiently, while customers and employees always feel seen and supported.

Built for high-traffic, high-trust interactions

Virtual Reception / Front Desk

  • Welcome visitors instantly with a live human presence
  • Handle wayfinding, visitor screening, check-ins, and escalations

Remote IT Helpdesk

  • On-demand live support from a remote team
  • Optional screen-share workflows for faster troubleshooting

Retail & Transport

  • Virtual customer service desks and remote experts
  • Support coverage across multiple locations without staffing every site

Control Rooms / Operational Teams

  • Centralised operators monitoring multiple kiosks and spaces
  • Proactive engagement when something needs attention

Not a “meeting UI” in a kiosk wrapper

Most kiosk approaches are repurposed video meetings or just a button that then routes a video call. Video Window Kiosk is built specifically for kiosks:

  • Always-on human presence - visitors see a live person by default. No dead screen, no “start meeting” moment.
  • Operator view ≠ kiosk view - Operators get a purpose-built console to manage multiple kiosks efficiently, while the kiosk UI stays simple and intuitive.
  • See first, speak when needed - Operators can view live feeds across sites and choose when to actively engage.
  • Designed for co-development - We can co-design and co-develop the exact UI and workflows you need. reception, IT, retail, transport, or hybrid.
  • Central admin control - Configure devices, permissions, experiences, and behaviour from the Video Window admin portal.

Multi-site coverage

One team, many kiosks

Video Window Kiosk supports multi-location deployments where a small team of remote operators can provide consistent coverage across many sites.

In reception-style environments, our approach can enable operator presence across multiple kiosks so each location feels staffed, while still allowing instant 1:1 conversations when someone engages.

Deploy on the hardware you already use

Choose the kiosk form factor that fits your environment:

  • iPad-based kiosks
  • Android tablet kiosks
  • Neat Frame kiosk
  • Larger touch displays kiosks (e.g., 27” vertical) with an attached PC
  • Can support portrait and landscape orientation, even square and circlular UI’s for special installations

Optional peripherals can include devices like badge printers and other USB-connected accessories.

Designed to connect into your workflows

Video Window Kiosk can support embedded UI and/or API-based integrations, including:

  • Workplace management tools (e.g., Envoy)
  • IT ticketing workflows
  • Screen-share style support flows (e.g., USB-C/HDMI ingest scenarios)

(Integration scope depends on your environment and requirements)

Security & Admin

Built for enterprise operations

  • Central configuration and management
  • Role-based operator access (as required)
  • Multi-site device oversight
  • Operational visibility across kiosks and usage

Let's design your kiosk experience

Whether you’re rolling out to 5 sites or 50, we’ll help you design the ideal kiosk and operator workflow and build what’s needed to match your reality.

Request access to Video Window today

Request a trial

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