Connected Multiple Offices and Strengthened Culture.

Client Overview

  • Name: Logistics One
  • Industry: Logistics & Transportation Services
  • Headquarters: Saratoga, United States
  • Operations: Multiple US offices (including Kansas City)

“Video Window is more than a tool, it’s become part of our workplace culture.”
~ Director of Operations,
Logistics One

CHALLENGE

When Logistics One opened an additional office in
Kansas City, the leadership team wanted to make
sure employees in both locations felt connected.
Traditional video tools were too rigid, requiring
links, logins, and scheduled meetings. The
company needed a simple, always-available way
to bring offices together in real time.

Key Challenges:

  • Connecting newly opened offices.
  • Creating a sense of presence without scheduling calls.
  • Minimizing setup and IT involvement.

The solution offered:

  • Always-on presence with simple, reliable setup.
  • Flexible audio controls to turn sound on and off when needed.
  • Continuous visibility into other offices, helping people feel connected.

SOLUTION

Logistics One implemented Video Window to
create a 24/7, always-on connection between
offices. With minimal setup, staff could instantly
see and speak with colleagues in other locations,
just like walking across the hall.

Video Window provided:
  • Reliable connectivity – Seamless, stable presence between offices.
  • Effortless adoption – Staff embraced it quickly with minimal setup.
  • Cultural impact – A stronger sense of connection and team spirit across locations.

“It’s fun to be able to see what’s going on in the other office, especially when there’s a dog visiting!”
~ Director of Operations,
Logistics One

Impact & Results

  • Stronger connection between offices – Employees feel “closer” across locations.
  • More spontaneous interactions – From quick chats to lighthearted moments.
  • Boosted culture – The sense of presence improved morale and team spirit.

Favorite Features

  • Always Connected – a constant window into the other office.
  • Simple Setup – minimal hardware, no complexity.
  • Flexible Audio – easy control to match team needs.

Hardware Systems

  • Basic PCs with webcams and speakers.
  • Plans for a large touchscreen to enhance visibility and connection.

“The most interesting aspect is the general feeling of being more connected, just being able to see what’s going on in the other office.”
~ Director of Operations,
Logistics One