Logistics One – Connected Multiple Offices and Strengthened Culture.
Case Study · Logistics & Transportation Services · United States
Logistics One: More Than a Tool — Part of the Culture
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“Video Window is more than a tool — it’s become part of our workplace culture.”
Director of Operations — Logistics One
Keeping New Offices Feeling Close
When Logistics One opened a new office in Kansas City, leadership wanted to ensure employees in both locations felt genuinely connected from day one. Traditional video tools created friction rather than solving it — requiring links, logins, and scheduled meetings just to have a simple conversation.
- Bridging the gap between a newly opened office and the existing team
- Creating a sense of presence without the overhead of scheduling calls
- Minimising setup complexity and IT involvement across locations
A 24/7 Window Between Offices
Logistics One implemented Video Window to create a constant, always-on connection between offices. With minimal setup, staff could instantly see and speak with colleagues in other locations — just like walking across the hall — with flexible audio controls to suit any moment in the workday.
- Always-on presence with a simple, reliable setup requiring no IT heavy lifting
- Flexible audio controls to turn sound on and off as needed
- Continuous visibility into other offices, helping people feel genuinely closer
“It’s fun to be able to see what’s going on in the other office, especially when there’s a dog visiting!”
Director of Operations — Logistics One
What Changed for Logistics One
Employees feel noticeably closer across locations — a stronger connection between offices that goes beyond work tasks.
More spontaneous interactions emerged naturally, from quick chats to lighthearted moments that bring teams together throughout the day.
A boosted sense of culture and morale — the constant visual presence improved team spirit in a way scheduled calls never could.
What the Team Values Most
- Always Connected: A constant window into the other office throughout the day — no setup, no scheduling
- Simple Setup: Minimal hardware, no complexity — up and running quickly with no IT burden
- Flexible Audio: Easy control to turn sound on or off, adapting seamlessly to whatever the team needs
Built on Accessible Equipment
Logistics One runs Video Window on everyday hardware with plans to enhance their setup further as usage grows.
- Basic PCs with webcams and speakers
- Large touchscreen planned to enhance visibility and connection
“The most interesting aspect is the general feeling of being more connected — just being able to see what’s going on in the other office.”
Director of Operations — Logistics One
Learn More
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