Hanseatic Unity Chartering – Connecting Singapore to Hamburg in Real-time.

Hanseatic Unity Chartering (HUC) is a leading name in global maritime chartering. Operating between Hamburg and Singapore, their team structure is hybrid — with both in-office and remote collaborators working across time zones.

“We were looking for a solution to interconnect our offices and teams in Hamburg and Singapore more closely.”

Micro Erdtmann
— Managing Director, Hanseatic



Client Overview


Name: Hanseatic Unity Chartering (HUC).

Industry: Maritime / Shipping & Chartering.

Headquarters: Hamburg, Germany.

Team Structure: Hybrid, with overseas remote teams.

Office Locations: Hamburg | Singapore


Challenge

Despite using traditional video conferencing tools, HUC struggled with a lack of spontaneous, real-time interaction across offices. Scheduled calls were inflexible, limiting team bonding and responsiveness.

Key Challenges:

  • Limited Team Presence.
  • Disconnected Global Offices.
  • Rigid Communication Tools.



“It runs very hassle-free, is reliable, and extremely easy to use — even in home offices.”

Micro Erdtmann
~ Managing Director, Hanseatic Unity

Solution

HUC adopted Video Window to create a persistent, real-time connection between offices.

Video Window provided:

  • Effortless to use – Adopted easily by office and remote teams alike.
  • Always-on and intuitive – No logins or scheduling required.
  • Reliable and efficient – Maintained stable connections even in hybrid work environments.

 The solution required:

  • Always-on video portals in each office
  • Seamless, intuitive user experience
  • High reliability, even for hybrid and home-based setups.

Impact & Results

  • Efortless Adoption.
  • Stronger Team Culture.
  • Improved Efficiency & Operation.

Favorite Features

  • Spontaneous cross-office interactions.
  • Persistent 24/7 video stream.
  • A digital “hallway” that keeps teams feeling connected.

Hardware Systems

  • Standard 55″ non touch screens.
  • Mac Mini.
  • Logitech Meet Up.


“It’s fully embraced by all our locations, creating a seamless connection that brings our global teams together in one shared space.”

Micro Erdtmann
~ Managing Director, Hanseatic Unity