Staying Connected Across Multiple Locations

Benchmark Industrial operates across multiple locations, including numerous satellite offices supporting their sales teams. Keeping everyone connected and fostering a genuine sense of belonging — especially for smaller, remote sites — was an ongoing challenge that traditional communication tools could not adequately solve.

• Maintaining real connection between a main office and multiple satellite sales locations
• Giving smaller offices a genuine sense of belonging within the wider team
• Enabling quick, on-demand conversations without the friction of scheduling or link-sharing

Always-On Presence Across Every Site

Benchmark Industrial implemented Video Window to create a persistent, always-available connection between their offices. Rather than relying on scheduled calls or shared meeting links, teams now have an open visual channel that makes reaching out as natural as walking across the hall.

• On-demand “Knock” functionality for instant, friction-free conversations
• Rotating office views keeping every location visible and present throughout the day
• Flexibility for offsite team members to log in and stay connected to all sites

What the Team Values Most

• The “Knock” Feature: On-demand communication at any time — no setup, no scheduling, just instant connection with colleagues at other locations
• Rotating Office Views: Simple but powerful — automatically cycling through all connected sites keeps every location visible and present
• Offsite Flexibility: Team members away from the office can log in remotely and still see all other sites, maintaining full presence even on the go

Running on Existing Equipment

Benchmark Industrial runs Video Window on accessible, off-the-shelf hardware across all locations — no specialist equipment required, making deployment straightforward and cost-effective.