How can I access the Admin Portal?
The Admin Portal is the Video Window web based management system. Access is granted to administrators with the appropriate tier of access (distributor, partner, or client). Log in using the credentials provided when your account was set up. Contact [email protected] if you need access assistance.
Is there a guide to all Admin Portal settings?
Documentation for the Admin Portal is available via the Video Window support resources at videowindow.com/support and the knowledge base at videowindow.com/knowledge-base. Contact [email protected] for a walkthrough.
Is training available for the Admin Portal?
Yes, Video Window provides onboarding support including Admin Portal training. Contact your Video Window at [email protected] to arrange training.
Can administrators centrally manage and monitor deployments?
Yes the Admin Portal provides a tiered management structure allowing administrators to centrally manage all Video Window units, users, groups, operating hours, digital signage, and settings.
