Overview #
The Video Window Admin Portal is the centralized management platform used to configure, control, and monitor all aspects of a Video Window deployment. Accessible via a secure web interface, it enables administrators to manage devices, users, groups, and system-wide settings from a single location.
Designed to support Video Window’s always-on video communication environment, the portal provides the tools required to deploy, scale, and customize immersive connections between offices and remote teams.
Core Features & Functions #
1. Device and Remote User Management #
Administrators can register, configure, and control all Video Window devices across locations.
- Add Devices and Remote Users
- Assign Devices and Remote users to specific groups
- Configure Device identity (location, city, floor, nickname)
- Set operating hours and time zones
- Remotely restart devices and regenerate activation codes
- Control resolution and system behavior (e.g. full screen mode)
2. Group Configuration #
Groups define how devices and users are connected within the platform. This allows admins to structure communication (e.g. by department, office, or region) while maintaining flexibility.
- Create unlimited groups to organize teams or locations
- Assign devices and remote users to specific groups
- Enable automatic connection between all devices in a group
- Configure rotation intervals between multiple active endpoints
3. Audio, Video & UI Controls #
Admins can customize how users interact with Video Window and tailor the experience from fully interactive to simplified, kiosk-style deployments:
- Configure audio behavior (auto-join, mute controls, timers)
- Enable/disable interface elements:
- Join audio button
- Knock button (attention alert feature)
- Groups switcher
- Toggle UI visibility (hide buttons, logos, self-view, etc.)
- Control layout options (tile vs normal view)
4. Built-in Browser & Web Content Configuration * #
- Launch a built-in browser on the device
- Set predefined URLs (e.g. dashboards, intranet, social feeds)
- Restrict navigation (disable tabs, keyboard, search)
- Configure session timeouts and display modes
4. Digital Signage Configuration * #
- Integrate with third-party signage platforms via URL
- Set inactivity timers to trigger signage
- Configure display modes (overlay, split-screen, full replacement)
- Use signage for announcements, branding, or information sharing
5. Scheduling & Automation #
Admins can define how and when devices operate:
- Set daily operating hours (or 24/7 mode)
- Enable sleep modes
- Automate transitions to signage during inactivity
- Synchronize behaviors across devices
* If enabled on license
All customers are provided with administrator access (upon request) to the Admin Portal, allowing full control over system settings. We also offer onboarding and training to help you get started.
If you don’t yet have access or would like a training session, please contact our Customer Success Team at [email protected]
